Privacy Policy

We are ARCH LAW LIMITED. We’re a company registered in England and Wales with company number 12779240, whose registered address is at Brunel House 340 Firecrest Court Centre Park, Warrington, United Kingdom, WA1 1RG. In this privacy notice, we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this notice.

You can get hold of us in any of the following ways:

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

We have appointed Andrew Leaitherland as our data protection officer. You can contact them using the details set out above.
We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them.

We may update this privacy notice from time to time. This version was last updated on 26 February 2021.

  1. Key definitions

    1. The key terms that we use throughout this privacy notice are defined below, for ease:
    2. Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is
      collected and stored and how it is used.
    3. Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email-marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer base.)
    4. Personal Information: in this privacy notice, we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified. It does not apply to information that has been anonymised.
    5. Special Information – certain very sensitive personal information requires extra protection under data protection law. Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information.
  2. Details of personal information that we collect and hold about you

    1. Set out below are the general categories and details of retention periods in relation to those categories (see section 8 below for more details about retention) and in each case the types of personal information that we collect, use and hold about you:
General Category Types of Personal Data in that category Retention Periods
Identity information This is information relating to your identity such as your name (including any previous names and any titles that you use), gender, marital status and date of birth as long as you are a client or member of and up to three years thereafter
Contact information This is information relating to your contact details such as email address, addresses, telephone numbers as long as you are a client or member of and up to three years thereafter
This is information relating to the methods by which you provide payment to us such as [bank account details, credit or debit card details, and details of any payments (including amounts and dates) that are made between us 1 year
Transaction information This is information relating to transactions between us such as details of the goods, services and/or digital content provided to you and any returns details up to six years
This is information that we have collected from you or that you have provided to us in respect of surveys and feedback 2 years
Marketing information This is information relating to your marketing and communications preference
Website, Device and Technical Information This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device) 1 year